Question 1

What happens when my first event is over?

Accepted Answer

Nothing abrupt. Your workspace stays open, your database stays readable, and your data can still be returned to you on request. You move to Pro the day you want to run a second event in parallel, or duplicate an edition.

Question 2

What is a Clara credit?

Accepted Answer

One request. Finding a supplier in your database, building an event from a sentence, drafting three quote requests: one credit each time. Reading your records, your budgets or your documents costs nothing. Thirty credits comfortably cover a first event.

Question 3

Is the price per person or per organisation?

Accepted Answer

Both. Pro includes three people, then each extra person costs $32 per month — so there, yes, per seat. Agency includes ten people and the amount does not move within that. At ten people, Agency costs less than Pro.

Question 4

Monthly or yearly: what does it change?

Accepted Answer

The price, and nothing else. Yearly, a month and a half is free: $567 for Pro, $2,835 for Agency, and $336 per extra person. No feature is reserved for the yearly plan, and there is no lifetime purchase: a tool we keep developing is a tool we keep being paid for.

Question 5

Can I change plan along the way?

Accepted Answer

Yes, both ways and from your workspace. You move up in peak season, you come back down in January. The change is immediate and billed pro rata — no call, no form.

Question 6

Can I get my data back if I stop?

Accepted Answer

Yes, at any time and with no conditions, including on the free plan. Write to us: we send you all of your data within 72 hours — suppliers, events, budgets, documents. Self-service export from your workspace arrives with the Account screen. Your database is years of work; it does not belong to us.

Question 7

Is there a commitment?

Accepted Answer

No. It is monthly, cancellable in one click from your workspace, with no call to make. If you only produce one big event a year, you can pay only for the months you use it.

Question 8

There are two of you. What happens to my workspace if you stop?

Accepted Answer

A fair question, and we would rather answer it. We commit to giving three months' notice and to handing back all of your data before we close. That is also why nothing is locked in a proprietary format.

What this row compares	Free	Pro	Agency
Suppliers in the databaseFree and unlimited on all three plans — it is the promise of the product	Unlimited	Unlimited	Unlimited
People includedOn Pro, each extra person costs $32/month	2	3	10
Active events	1	Unlimited	Unlimited
Clara credits per monthOne request to Clara = one credit	30	500	3,000
Document storage	1 GB	50 GB	100 GB
Quotes and documents attachedFiled under their event and their supplier
Planned / committed budget
Duplicate a past editionThe main time saver, from the second edition on	Not included
Grouped quote requests
Roles and permissions
Assigned tasks
Export all of your dataNever conditional on payment. One-click export arrives with the Account screen	On request	On request	On request
Support	By email	A human within 24 h	A human within 24 h

Your supplier database.
Free, forever.

Free

Pro

Agency

The detail, line by line

Start with the free plan.
Decide later.

Your supplier database.Free, forever.

The three plans

Free

Pro

Agency

The detail, line by line

Start with the free plan.Decide later.

Your supplier database.
Free, forever.

Start with the free plan.
Decide later.